Return & Exchange Policy

Return & Exchange Policy

At Shukriya, we ensure the packaging is done in a manner that the products are delivered to you without any damage after stringent checks from our end before delivery, our returns are processed only under the conditions outlined below.

Non-Returnable Items

The following items cannot be returned or exchanged:

• Items purchased during clearance or sale promotions
• Earrings due to hygiene reasons (if applicable)
• Products damaged due to improper usage or care
• if the customer changes their mind for not liking the size, design, look of the product after delivery
• Any request after 48 hours of product delivery

Damaged or Incorrect Items

If you receive:

• A damaged product
• A defective item
• The wrong product
• Item must be unused with original packaging

Please contact us within 12 to 24 hours of delivery with:

• Order number
• Photos of the product
• Description of the issue

Our team will review the request and arrange if a valid case of replacement with address to deliver for replacement and shipping cost will be born by Customer

Contact for Returns

For any return or exchange requests, please contact:

Email: ykventure84@gmail.com
Customer Support:  +91 982 020 4386